When a home alarm system is removed should the monitoring company have discovered on their own via monitoring?
I moved a few years ago. I was renting an apartment and removed the alarm system. Now, three years later the monitoring company claims I did not notify them of the removal and wants to be paid for monitoring per the auto renewal contract provision even though they provided no service. My position is when the system was removed they should have been aware, had they been monitoring per the contract.
Ah this is bad because you did not notify them.
Seriously though, they knew. I was a Monitoring Operator for years and you can tell. 1. The system would have stopped sending daily test signals. There was their first clue. 2. They would have received some sort of panel tamper when you removed the system. 3. They definitely would have received a communication trouble.
Were you under some sort of contract? Did it state they need notification to end the agreement? If not, screw them.
Bottom argument: They were not providing a service for the past 3 years. Sounds like they’re just trying to get money out of you. And even if you were still connected, they weren’t providing a very decent service if they couldn’t tell your system was not communicating.
Home Alarm Monitoring Takeover Smith & Wesson Security Girl
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